Service Quality training

The Knowledge Management and International Relationships Centre cordially invites you to a workshop


Service Quality:
The Path To Competitive Advantage

to be delivered by Professor H. Kirk Downey

The workshop:

  • provides managers and individuals with a practical approach to understanding and building long‐term customer relationships;
  • emphasizes management’s role and responsibility in creating and maintaining  outstanding service; and
  • addresses the question, “How to create a quality service culture?”

Date: 9th May 2013 (Thursday)

Time: 14:00-17:00

Venue: Mobilis Interactive Exhibition Centre, Vasvári Pál Street 66, Győr


  • Professor Emeritus H. Kirk Downey, Texas Christian University, Ft. Worth, TX

Please register using this form.

The language of the event is English. 

Number of participants is maximum 50.



Munkaszüneti nap 2018. augusztus 20.
Bejelentkezés a 2018/19. tanév I. félévére 2018. augusztus 24. 06:00 - 2018. szeptember 1. 23:55
Tantárgyválasztás a 2018/19. tanév I. félévére 2018. augusztus 27. - 2018. szeptember 1.
Szenátusi ülés 2018. augusztus 27. 16:00 - 18:00


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